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“Isn’t it funny how the wine tastes better when you know the winemaker?” said Matthew Upchurch, a ticket holder and the CEO of Virtuoso, a travel agency network with exclusive rights to sell Virgin Galactic flights in North America things remembered cufflinks. The biggest test of this carefully built customer community came in 2014, when a test flight crash killed the co-pilot and seriously injured the pilot. “I remember very well waking up very early on Saturday morning after the Friday accident and wondering what would happen to this customer base,” Attenborough said..
The company reached out to customers by email on the day of the crash, both before and after the co-pilot’s death was known things remembered cufflinks. There was a blog post from Branson on that day, and later, a video message. A subsequent email from the astronaut relations team said that they planned to call every customer individually. “That was obviously a horrendous day for everybody,” said Branson, adding that his experience of a fatal 2007 Virgin Trains crash in which an elderly woman was killed meant he knew it was important to get to the scene of the test flight accident and “take these things head on.”..
In the end, Attenborough said only a “handful” of customers asked for refunds things remembered cufflinks. An email seen by Reuters from the astronaut relations team three weeks after the crash said it would soon share a program of upcoming activities and trips. It advertised some “gold-dust-like spots” for a “star Galactic team” at the London Marathon – some of the sponsorship money would now go to a memorial fund for the co-pilot who was killed. After consulting with customers, the company went ahead with one of its planned annual Virgin Galactic trips to Necker Island just a few weeks after the crash..
(This April 11 story has been refilled to add dropped word ‘part of’ in headline). (Reuters) – Campbell Soup Co is nearing a deal to sell its fresh food unit’s Bolthouse Farms for about $500 million to a group led by the former chief executive officer of the brand, the Wall Street Journal reported here on Thursday. Former Bolthouse Chief Executive Officer Jeff Dunn, who was leading the group of investors, is working with private-equity firm Butterfly Equity and has entered into exclusive talks with the U.S. food company for Campbell’s fresh food unit, the Journal said, citing people familiar with the matter things remembered cufflinks.
The Journal in a previous version of the report said that Campbell was nearing a deal to sell its fresh food unit, including Bolthouse Farms. Campbell had bought the Bolthouse unit for $1.55 billion in 2012. The two sides could announce a deal as early as Friday, but a deal is not guaranteed as the board has not signed off on it, the report added things remembered cufflinks. A Campbell spokesman declined to comment. The company’s international unit, along with its fresh food business, has been up for sale since August after Campbell was pressured by investors to boost its profitability and stock performance..